Privacy Policy
Who we are
Devoted to Bakes operates the website www.devotedtobakes.ie
It is the policy of Devoted to Bakes to respect your privacy regarding any information we may collect while operating our website. For purposes of data protection law, Devoted to Bakes is the data controller and has implemented technical and organizational measures to ensure the protection of personal data processed through this website.
Our website address is: www.devotedtobakes.ie
We respect your privacy
This privacy notice applies to the use of personal data by Devoted to Bakes. It explains what information we collect, how we use it, who we share it with and how we protect it. It also details the rights available to you in relation to how we hold and use your personal data, how to exercise those rights, and what to do if you require more information or wish to make a complaint.
How we protect your data
We keep our computer systems, files and buildings secure by following legal requirements and appropriate security guidance. We make sure that our staff, and anyone with access to personal data that we are responsible for, is fully trained on how to protect personal data. We ensure that our processes clearly identify the requirements for managing personal data and that they are up to date. We regularly audit our systems and processes to ensure that we remain compliant with these policies and legal obligations.
What data breach procedures we have in place
It is our policy to provide a clear process for handling a personal data breach, should one occur. Where appropriate, Devoted to Bakes will promptly notify you of any unauthorized access to your personal information.
What personal data we collect and why we collect it
We collect your personal data so that we can manage our relationships with you. Activities that we require personal data for include:
- Performance and maintenance of a supply contract
- Provision of products or services
- Improving our existing products and services
- Developing new services
- Responding to requests and providing information
- A range of other activities which we are obliged to undertake, or which we have gained consent to complete
We ensure that the information we collect is appropriate to the purposes for which it is obtained. We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.
Contact forms
The amount and type of information that we gather depends on the nature of the interaction with us. For example, we ask visitors who sign up for our online products www.devotedtobakes.ie to provide a username and email address. Those who engage in transactions with Devoted to Bakes are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Devoted to Bakes collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Devoted to Bakes. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Cookies
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. Most browsers allow you to turn off cookies.
Cookies make it easy for websites to collect precise user-specific information about their visitors. This generally makes it simpler for you to navigate the web and enjoy a personalised experience.
Many cookies do essential jobs. For example, authentication cookies identify who you are when you try to log into an account. Other types of cookies enable you to shop online, storing items as you add them to your virtual shopping basket.
Types of cookie
Cookies can be either temporary (session cookie) or permanent (persistent cookie).
Session cookies are stored in your device’s temporary memory – not on your hard drive – while you’re browsing a website. Usually these cookies are deleted when you close the browser. If you were to reopen the browser and revisit the website, the site would not ‘remember’ that you had visited previously. Session cookies remain active only until you leave a site.
Persistent cookies remain stored on your hard drive, persisting from session to session until you delete them or they reach a set expiration date. Persistent cookies can store information such as log-in details, bookmarks, credit card details and preferred settings and themes – resulting in a faster and smoother web journey.
How to control cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
How Devoted to Bakes uses cookies
The cookies we use on our website can be grouped into four different categories.
- Strictly necessary cookies: are essential in order to enable you to navigate around our website and use its features. Without these cookies, we would be unable to provide you with the services you have asked for.
- Functionality cookies: allows our website to remember choices you make and help to provide an enhanced, more personal experience on our website.
- Performance cookies: helps us improve our website and our online services. These cookies gather information about how our site is used, including which pages are visited most often. This helps us to provide a better user experience. These cookies are anonymous – which means that they won’t collect information to identify you.
- Targeting & Advertising cookies: currently not used. These cookies are also anonymous, they won’t collect information to identify you.
Third Parties
Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States. Website visitor behaviour is anonymised – full IP address is NOT stored. We have signed the Google DPA and anonymise IP addresses. Data retention at Google is set for 14 months.
Google reCAPTCHA is a service that protects websites from spam and abuse. We use reCAPTCHA to help keep automated software from engaging in abusive activities on this site.
PayPal Payment Processing. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
You can revoke consent for the handling of your personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.
How long we retain your data
Information collected by us will be held for as long as it is required to fulfil the purpose it was collected for and to protect our business and our rights. We are required to keep certain types of information for a specific period of time in order to comply with legal requirements. The length of time we keep any part of your personal information will depend on the type of information and the purpose for which it was obtained.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
The rights that you have available to you include:
- Gaining access to and copies of your personal data: you are entitled to receive, on request and free of charge, a copy of all your personal data that we hold. There are some limitations to this right. For example, if the data also relates to another person and we do not have that person’s consent, or if the data is subject to legal privilege. Where there is data that we cannot disclose, we will explain this to you.
- Ensuring that your data is accurate: our aim is to ensure that the data we hold about you is correct and up to date. From time to time we may contact you to verify the information that we hold. You may also contact us to correct any errors that you notice.
- Granting or Removing consent: where we require your consent for any processing, for example, to provide you with direct marketing communications, we will clearly explain what the consent is for, and any consequences of giving or refusing consent, and will provide that consent can only be given by way of a positive action by you. We will also ensure that you are able to withdraw any such consent at any time.
- Restricting processing of your data: you have the right to request us to restrict the processing of your personal data in certain circumstances, for example, if there is a dispute over our rights to carry out specific processing activities, or where you do not want us to delete data. We will respond promptly to your request and will provide an explanation if we cannot fully comply.
- Deletion of your data: in certain circumstances, you may have the right to have some or all of your personal data deleted from our records. This is sometimes referred to as the “right to be forgotten”. This may occur if, for example, we retain data which is no longer required by us, or if you withdraw a consent. If you continue to have a relationship with us, we must retain the data we need to manage this relationship. We will respond promptly to your request, and provide reasons if we object to the deletion of any of your personal data.
- Moving your data: where it is possible for us to provide it, you have the right to receive a digital copy of the personal data that you have provided to us.
How to make a complaint
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Irish Data Protection Commissioner’s Office.
Changes to our privacy notice
We will occasionally update this privacy notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review this notice to be informed of how we use your information.
What automated decision making and/or profiling we do with user data
We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.
Our contact information
Devoted to Bakes
Email: info@devotedtobakes.ie Date: 26th of June 2022